Terms of Service
The legal agreement governing your use of 3aqlIA platforms, products, and services.
Last updated: March 26, 2026
1. Acceptance of Terms
By accessing or using any website, application, product, or service (collectively, the "Services") provided by 3aqlIA ("Company", "we", "us", or "our"), a company incorporated and operating under the laws of the Kingdom of Morocco, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use our Services. These Terms constitute a legally binding agreement between you and 3aqlIA. We may update these Terms at any time, and your continued use of the Services after any such changes constitutes your acceptance of the revised Terms. If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Description of Services
3aqlIA provides software-as-a-service (SaaS) products, digital factory services, custom software engineering, AI-powered automation, data systems, and related technology consulting. Our Services include, but are not limited to, the products listed on our marketplace (such as AIsyRest, PharmAI, CovoitUni, and Kounachi), custom development engagements, and innovation lab prototyping. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
3. User Accounts and Registration
Certain features of our Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have violated these Terms. You may not create an account on behalf of another individual or entity without their express permission. You may not use another person's account without authorization.
4. Intellectual Property Rights
All content, features, functionality, software, designs, trademarks, service marks, trade names, logos, and other intellectual property displayed on or through the Services are the exclusive property of 3aqlIA or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our intellectual property without our prior written consent. Any unauthorized use of our intellectual property is strictly prohibited and may result in the termination of your license and legal action.
5. User Content and Data
You retain ownership of any data, content, or materials you submit to or through the Services ("User Content"). By submitting User Content, you grant 3aqlIA a worldwide, non-exclusive, royalty-free license to use, process, store, and display your User Content solely as necessary to provide and improve the Services. You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not violate any third-party rights, applicable laws, or regulations. We do not claim ownership of your User Content and will not sell or share it with third parties except as required to deliver the Services or as required by law. You are solely responsible for the legality, reliability, and appropriateness of your User Content.
6. Prohibited Conduct
You agree not to: (a) use the Services for any unlawful purpose or in violation of any applicable local, national, or international law or regulation; (b) attempt to gain unauthorized access to any part of the Services, other users' accounts, or any systems or networks connected to the Services; (c) interfere with or disrupt the integrity or performance of the Services or related systems; (d) introduce viruses, trojans, worms, logic bombs, or other harmful material; (e) use the Services to transmit unsolicited commercial communications (spam); (f) engage in data mining, scraping, or harvesting of any content from the Services; (g) impersonate any person or entity or misrepresent your affiliation; (h) use the Services to develop a competing product or service; (i) reverse engineer, decompile, or disassemble any aspect of the Services; or (j) use automated systems or bots to access the Services without our express written permission.
7. Payment Terms
Certain Services may require payment of fees. All fees are quoted in the currency specified at the time of purchase and are non-refundable unless otherwise stated in a separate agreement. You agree to pay all applicable fees and taxes in a timely manner using valid payment methods. We reserve the right to change our pricing at any time, with reasonable notice for subscription-based services. Failure to pay may result in suspension or termination of your access to paid Services. For custom engagements, payment terms will be outlined in the applicable statement of work or service agreement. Late payments may be subject to interest charges at the maximum rate permitted by Moroccan law. You are responsible for any bank fees, currency conversion charges, or other costs associated with your payments.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, 3aqlIA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES. ANY RELIANCE ON THE SERVICES IS AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 3aqlIA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).
10. Indemnification
You agree to indemnify, defend, and hold harmless 3aqlIA, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; (d) your User Content; or (e) any claims that your use of the Services caused damage to a third party. This indemnification obligation shall survive the termination of these Terms and your use of the Services.
11. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitation of liability. You may terminate your account at any time by contacting us at contact@3aqlia.com. Upon termination, we may retain your data as required by applicable law or legitimate business purposes, subject to our Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Morocco, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Casablanca, Morocco. Before initiating any legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at contact@3aqlia.com. If the dispute is not resolved within thirty (30) days of the initial notice, either party may proceed with formal legal action. Nothing in these Terms shall prevent either party from seeking injunctive or equitable relief in any court of competent jurisdiction.
13. Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least thirty (30) days' notice prior to the new terms taking effect, by posting the updated Terms on our website and updating the "Last Updated" date. What constitutes a material change will be determined at our sole discretion. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services.
14. Severability and Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15. Contact Information
For any questions, concerns, or notices regarding these Terms, please contact us at: 3aqlIA, Casablanca, Morocco. Email: contact@3aqlia.com. We will make reasonable efforts to respond to all inquiries within a timely manner.